Returns & Exchanges
At Brass Knuckle, we stand behind the durability of our gear and offer a 30-day return window for items in original condition. If your purchase doesn't meet your expectations, we are committed to making it right with a straightforward exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it and securely package your items in their original boxing.
- 3.Drop Off Package
Affix the label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned gear, your refund will be processed to your original payment method or your exchange will be shipped within 3-5 business days.